EPM takes an employee-centric approach to the services provided, as our experience proves that the better employees understand the plan being offered - and the stronger the relationship with their provider - the more likely they are to participate in the program.
EPM's services for employees include:
• Dedicated account manager to assist with queries and transactions
• Education and support via handbooks, seminars and regular communications
• Personalised online self-service portal through which employees can track share performance and access a full range of transaction services.
Read about our approach to employee service here.